Return & Refund Policy
1. Eligibility
We accept returns and issue refunds for the following products:
- Card Holders
- Zipper Wallets
- Bifold Wallets
- Note Cases
To be eligible for a return:
- The product must be unused, undamaged, and in its original packaging.
- Returns must be requested within 14 days of delivery.
2. Non-Returnable Items
- Items that have been used, damaged, or altered.
- Items purchased on sale or as part of a clearance offer (unless defective).
3. Return Process
- Contact our customer support team at junaidkamil228@gmail.com to initiate a return.
- Provide your order number and reason for return.
- Our team will provide instructions for returning the product.
4. Refunds
- Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days via the original payment method.
- Shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item is defective.
5. Exchanges
- Currently, we do not offer direct exchanges. You may return the item for a refund and place a new order for the desired product.
6. Damaged or Defective Items
- If you receive a defective or damaged item, contact us immediately at junaidkamil228@gmail.com.
- We will provide a full refund or replacement at no additional cost.